What If My Card Declines?

Sometimes a card will decline, and it could be for a number of reasons. This area will be to help troubleshoot them before needing to reach out to dash.fi support. Common issues for card declines involve attempts to go over your daily/monthly spend limits set by dash.fi. When signing up, dash.fi, aiong with your company, will determine an amount appropriate for your spend limits. If your company reaches these limits, any further purchases will decline. Click here to read more about limits:Daily/Monthly Limit Declines – dashfi (zendesk.com)

It also may be rejected due to merchant declines. It is not always on our end that declines occur, but instead within the account of wherever you are trying to use the dash.fi card. These reasons can vary heavily, but we have methods in place to figure out how to troubleshoot these! Click here for more information on merchant declines:Merchant Declines – dashfi (zendesk.com)

Card Issuer Declines may also be a reasoning for your declines. This would be issues within our systems that cause your purchases to be declined. These are the least common of the reasons for declines, but click here to read more about them:Card Issuer Declines – dashfi (zendesk.com)