> ## Documentation Index
> Fetch the complete documentation index at: https://help.dash.fi/llms.txt
> Use this file to discover all available pages before exploring further.

# Customers

> Review connection requests from Dash.fi customers, choose what each customer can see, and disconnect customers in the vendor portal.

The **Customers** page lists every Dash.fi customer connected to your vendor portal or asking to connect. The sidebar shows a badge with the number of pending requests.

## What customers can request

A customer can ask to see three kinds of details:

| Detail | What the customer gets |
| - | - |
| **Payment methods** | The bank accounts and single-use card addresses you've published for them. See [Payment methods](/vendor-portal/payment-methods). |
| **Contacts** | The contacts you've published for them. See [Contacts](/vendor-portal/contacts). |
| **Tax info** | Your tax ID and address. See [Tax info](/vendor-portal/tax-info). |

Each detail shows one of these states on a customer: **Requested**, **Shared**, **Refused**, **Withdrawn**, or **Not requested**.

## Customer list

The page has four tabs: **Pending**, **Active**, **Declined**, and **Disconnected**. It opens on **Pending** when you have requests waiting, and on **Active** otherwise.

Each customer card shows:

* The customer's name and the date they connected or requested.
* A status pill.
* The state of each detail they can request.
* **Calls you**: the name the customer uses for you in their own Dash.fi account.

Click **Review request** or **View** to open the customer.

## Review a request

A pending customer shows a **What they are asking for** card. Each requested detail has a checkbox.

1. Tick the details you want to share. Any detail you leave unticked is refused. The customer can ask for it again later.
2. Click **Accept** to connect, or **Decline** to turn down the whole request.

You can also accept or decline from the **Needs your attention** card on the portal home page.

## Change what a customer can see

An active customer shows a **What they can see** card. Each detail has a switch.

* Turn a switch on to share that detail with the customer.
* Turn a switch off to stop sharing it. Anything the customer has already accepted stays payable.

<Note>
  Tax info is never shared automatically. A customer has to request it, and you have to approve. You can't turn on **Tax info** for a customer who hasn't requested it.
</Note>

The **Shared with this customer** card lists exactly what the customer can see right now: bank accounts by name and last four digits, single-use card addresses, contacts, and tax info. An item appears only when you share that detail with the customer and the item itself is shared with them. Items are shared with them when you publish them to **All connected customers** or select them by name.

## Disconnect a customer

Click **Disconnect** on an active customer and confirm. The customer keeps everything they've already accepted, and stops receiving your changes. Nothing else is shared, and details that were shared show **Stopped**.

To reconnect, the customer has to send a new request.


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