> ## Documentation Index
> Fetch the complete documentation index at: https://help.dash.fi/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications

> Read notifications in the vendor portal and choose which customer activity reaches you by email and in-app.

The vendor portal notifies you when a Dash.fi customer takes an action that affects you — for example, requesting a connection, adopting details you've published, or updating a bill. Notifications appear in two places: the bell icon in the top-right of the portal, and your email inbox if you have email delivery on.

## The notification bell

The bell in the portal shell shows an unread count and opens the in-app feed. Clicking a notification takes you to the relevant page. The bell reflects the same feed as the full **Notifications** page.

Open the full page from the bell's **See all** link, or by navigating to **Notifications** from the sidebar. From there you can:

* **Mark all read** — clears the unread count on every notification currently in the feed. This button only appears when you have unread notifications.
* **Preferences** — opens the [Preferences page](#preferences) to choose how you're notified.

If you have no notifications yet, the page shows an empty state — Dash.fi will start populating the feed as customers act on your account.

## Preferences

**Notifications → Preferences** is where you choose which channels deliver each category of notification. Toggles save when you click **Save changes** at the bottom of the page.

### Channels

Two channels are available in the vendor portal:

* **Email** — sent to the address on your profile.
* **In-app** — shown in the notification bell and the **Notifications** page.

<Note>
  Security and sign-in emails (for example, password resets and 2FA codes) are always sent, regardless of your preferences. They aren't part of the preference toggles.
</Note>

### Categories

The vendor portal has one notification category:

| Category              | Covers                                                                              |
| --------------------- | ----------------------------------------------------------------------------------- |
| **Customer activity** | Connection requests, customers adopting details you've published, and bill updates. |

Both **Email** and **In-app** are on by default for **Customer activity**. Turn a channel off if you don't want to receive that category through it, and leave the other on to keep receiving notifications through the remaining channel.

### Save changes

The **Save changes** button becomes active once you change a toggle. Click it to store the update. Dash.fi shows a confirmation toast on success, and an error toast if the save fails — retry in that case. If your preferences fail to load in the first place, the page shows a **Failed to load preferences** banner with a **Retry** button.