Payment methods
ACH
ACH payments are funded from a Dash.fi financial account (such as Dash Cash) or a connected bank account. When setting up an ACH payment: Pay-from account — select the account to fund the payment from. Each account shows its available balance. If the selected account has less than the bill total, Dash.fi shows a warning. You can still submit the payment, but make sure funds are available by the scheduled date. If your account has an accounting integration active, accounts that aren’t mapped to a GL account show a warning indicator. Click it to go to the account mapping settings and resolve the mapping before the bill syncs. Memo for vendor — an optional free-text field included in the ACH transaction. Use this to send a payment reference or invoice number to the vendor’s bank. Scheduling rules — ACH payments are processed on the scheduled date in US Central Time. The date picker blocks weekends and federal bank holidays, so you can only select business days. Payments typically arrive within 1–3 business days of the scheduled date, depending on the receiving bank.Pay in N days
Pay in N days is the bill pay cash advance option. It sits as its own row above the payment method list on the bill sheet, not inside the method list. Turn it on and Dash.fi pays the vendor now, then debits your bank account N days later. Use it when you want to pay on time without moving cash first. Each customer is offered a single term — 30, 60, or 90 days — that matches the term on their Dash.fi account. The row shows the same term on every eligible bill; there’s no per-bill term picker. Eligibility — the Pay in N days row appears when your account is on a supported term (30, 60, or 90 days) and the feature is enabled for your workspace. The row surfaces its state directly:
Terms explainer — under the Pay in N days row, a collapsible explainer stays visible whether the advance is on or off. It shows the shared terms timeline (the same timeline as Bill Pay → Settings → Terms, so fee wording can’t drift between them) with the vendor’s name, the fee rate and amount, the repayment date, and the bank account the repayment debits from. The explainer starts open the first time the terms come from the account default and can be collapsed per user.
Fee and repayment — the row summary shows the fee timing as “within 24 hours” as an indication. The activity timeline on the bill carries the exact dates: the fee is charged on top of the invoice amount, and Dash.fi debits the invoice amount from the repayment bank account N days after the vendor is paid. The activity timeline projects the fee alongside the repayment, ordered by date.
Bank account only — Pay in N days requires the Bank account payment method. Turning the switch on selects Bank account for you; switching to Single-use card or Pay outside dash.fi turns the advance off.
Vendor bank accounts that can’t receive Pay in N days
Dash.fi reviews each vendor bank account before paying it from a cash advance. If Dash.fi denies an account, it can’t receive Pay in N days payments. Payments to that account funded any other way, such as ACH from your own account, are unaffected. When you use a denied account with Pay in N days:- The vendor’s bank account selector on the bill labels the account Can’t receive Pay later payments.
- The payment card on the review step shows a warning: “This bank account can’t receive Pay later payments. Contact support if this is a mistake.”
- Dash.fi blocks submitting the bill. In the bill list, hovering the bill’s status shows the same message.
- Scheduled payments are removed and their bills return to Returned status. For a batch, Dash.fi cancels the batch and returns every bill in it.
- Payments already underway end in Payment failed. Dash.fi doesn’t send the payout, and you can’t retry the payment. See Stopped payments.
Approvers on the Manager or Employee role don’t have
bill-config:read and won’t see the Pay in N days card on a bill. To grant approvers visibility, ask an admin to assign a role that includes bill config read access.Single-use card
Dash.fi generates a virtual card and emails it to the vendor’s address. The vendor charges the card once, and it can’t be reused. Card name — auto-filled from the vendor name and invoice number. You can edit it before submitting. Recipient email — auto-filled from the vendor’s default contact. Saved vendor contacts appear as selectable chips below the field. You can also type a different address directly. Card type — optional. Select a type to optimise the card for a specific merchant category:
If you don’t select a card type, Dash.fi issues the card without a category restriction. For ad platforms and shipping carriers, selecting the matching type reduces the chance of a decline.
Spend limit and processing fees
Dash.fi sets a lifetime spend limit on the card so it can only cover this bill. To leave room for card processing fees the vendor’s payment processor may add on top of the bill amount, the limit is set to the bill amount plus a 3% uplift, rounded up to the nearest cent. The bill amount and the amount you’re charged are unchanged. If you reconcile card authorisations against bill totals, expect the authorised amount to be slightly higher than the bill in some cases. Without the uplift, a 3% processor fee would push the charge above a tight spend limit and cause the card to decline.Resend the card email
If the vendor missed the original email (filtered to spam or sent to the wrong contact), you can resend the single-use card without creating a new payment. Open the bill and select Resend card email from the actions menu. The dialog shows the original recipient and lets you pick a different vendor contact from the dropdown. If the right person isn’t listed, select Add contact to add them to the vendor first, then start the resend again. Resend is available while the payment is in progress and the card email step is still pending. Once the vendor charges the card or the email step completes, the resend action is hidden.Off-platform
Off-platform bills are tracked and synced to accounting, but no funds move through Dash.fi. Use this for wires, cheques, or any payment handled outside the platform. Once the bill is approved, mark it as paid manually. See Mark an off-platform bill as paid below.Remittance notifications
When Send remittance notice when paid is checked, Dash.fi emails the listed recipients when payment completes. You can add multiple recipients, each with a name and email address. The vendor’s default contact is added automatically when you first enable this option.Schedule a payment
You set the payment date when creating or editing a bill. It can be any future business day (weekends and bank holidays are blocked). Once a bill is approved, the payment executes on that date.Payment dates are processed in US Central Time. If you’re in a different timezone, set the date accordingly.
Batch payments
Batch payments combine bills for the same vendor and scheduled date into a single payment. Instead of the vendor receiving one payment per bill, they receive one payment for the whole batch. Use batching when you regularly pay a vendor several invoices at once — for example, monthly ad platform invoices — and want to cut down on payment volume. Batching is off by default. Once enabled, Dash.fi groups eligible bills automatically when they’re scheduled — you don’t build batches by hand.Turn on batching
Go to Bill Pay → Batches and click Batch settings. In the dialog:- Automatic batching — toggle batching on or off. When on, eligible bills are grouped as they’re scheduled.
- Which vendors — apply batching to all vendors, only selected vendors, or all vendors except the ones you select.
- Max bills per batch — cap on how many bills a batch can hold. Default: 50.
- Max amount per batch — cap on a batch’s total amount. Default: $1,000,000.00.
How bills are grouped
When an eligible bill is scheduled, Dash.fi adds it to an open batch with the same vendor, scheduled date, payment method, and currency — provided the batch stays under your bill count and amount limits. If no open batch has room, the bill starts a new one. A bill is only batched when all of the following hold:- Batching is on and the vendor passes your vendor filter.
- The bill is scheduled for a future date. Bills scheduled for today or earlier are always paid on their own.
- The payment method isn’t off-platform.
View batches
Click Batches on the Bill Pay page to open the batch list. Each row shows the vendor, status, scheduled date, bill count, total amount, payment method, and created date. You can filter by status, vendor, and date. Click a batch to open the batch sheet, which shows:- The total amount, status, and a progress timeline: Batch open → Scheduled → Payment initiated → Payment delivered
- Payment details — payment method, pay-from account, and memo to vendor
- The bills in the batch
Batch statuses
Remove a bill from an open batch
While a batch is Open, you can pull a bill back out. Open the batch sheet and click the remove icon next to the bill, or select Cancel payment on the bill itself. The bill leaves the batch and returns to a state where it needs approval again before you can schedule a new payment. The other bills in the batch are unaffected. Once a batch dispatches, its bills can no longer be removed individually — the payment covers the whole batch.Manage a batch payment
After a batch dispatches, the actions menu on the batch (in the batch list or the batch sheet) offers the same payment controls as a single bill, applied to the whole batch:- Pause payment — available while the payment is processing and the final step hasn’t started.
- Resume payment — available while the payment is paused.
- Retry payment — available after the payment fails.
- Cancel batch payment — available while the payment is still Scheduled and processing hasn’t started. For a single-use card batch, this stays available after the payment moves to Processing as long as the card has been emailed to the vendor and the vendor hasn’t charged it yet; confirming closes the card so it can no longer be charged. Cancelling returns every bill in the batch; each needs to be submitted for payment again. To pull just one bill instead of the whole batch, cancel that bill’s payment from the batch sheet while the batch is still Open.
Resend the card email for a batch
If a batch pays by single-use card and the vendor missed the card email, select Resend card email from the batch’s actions menu. The dialog shows the original recipient and lets you pick a different vendor contact or add a new one, the same as resending a single bill’s card email. Resend is available while the payment is in progress and the card email step is still pending. Once the vendor charges the card, the action is hidden.Cancel a scheduled payment
If a bill has been approved but payment hasn’t initiated yet, you can cancel the scheduled payment. Open the bill and select Cancel payment from the actions menu. After cancellation, the bill returns to a state where it needs to go through approval again before you can schedule a new payment.Cancel a single-use card payment
Single-use card payments can be cancelled a little later than ACH. Cancel payment stays available after the payment moves to Processing, as long as the card has been emailed to the vendor and the vendor hasn’t charged it yet. Cancelling closes the single-use card. The card and the payment link stop working immediately, so the vendor can no longer charge it. The bill then returns to a state where it needs approval again before you can schedule a new payment. If the vendor has already charged the card between when you opened the dialog and when you confirmed, Dash.fi rejects the cancellation and the payment continues.Pause and resume a payment
If a payment is in progress but hasn’t fully completed, you can pause it. Open the bill and select Pause payment. Pausing stops processing after the current payment step finishes. It can’t interrupt a step that’s already underway. When paused, the payment shows a Payment paused status in the Activity tab. To resume, open the bill and select Resume payment. Before resuming, make sure your funding account has enough balance to cover the payment.Retry a failed payment
If a payment fails (the bill shows Payment Failed), open the bill and select Retry payment from the actions menu. A confirmation dialog appears before the retry is submitted. Check the Activity tab for the failure reason before retrying. For example, if the failure was due to insufficient funds, fund the account before retrying.Stopped payments
Dash.fi can stop a payment before it pays out, for example when it denies the vendor’s bank account for Pay in N days. A stopped payment shows Payment failed on the bill and batch, and the Activity tab ends with a Payment failed step. Steps that hadn’t started yet no longer appear in the timeline. Steps that already completed stay completed. The remaining steps never run, and you can’t retry or resume the payment. Contact Dash.fi support to arrange paying the vendor another way.Mark an off-platform bill as paid
Once an off-platform bill is approved and you’ve made the payment externally, open the bill and select Mark as paid. A dialog prompts for:- Payment reference (required) — the cheque number, wire reference, or other identifier for the external payment
- Payment date — defaults to today; can be set to today or tomorrow
- Payment time