Payment methods
ACH
ACH payments are funded from a Dash.fi financial account (such as Dash Cash) or a connected bank account. When setting up an ACH payment:
Pay-from account — select the account to fund the payment from. Each account shows its available balance. If the selected account has less than the bill total, Dash.fi shows a warning. You can still submit the payment, but make sure funds are available by the scheduled date.
If your account has an accounting integration active, accounts that aren’t mapped to a GL account show a warning indicator. Click it to go to the account mapping settings and resolve the mapping before the bill syncs.
Memo for vendor — an optional free-text field included in the ACH transaction. Use this to send a payment reference or invoice number to the vendor’s bank.
Scheduling rules — ACH payments are processed on the scheduled date in US Central Time. The date picker blocks weekends and federal bank holidays, so you can only select business days. Payments typically arrive within 1–3 business days of the scheduled date, depending on the receiving bank.
Cash advance
Cash advance is a top-level payment method in the bill grid. Selecting it draws funds from your Dash.fi credit line to pay the bill — there’s no need to move cash into your bank or Dash Cash account first. Use it when you want to pay a vendor now and repay later against a fixed term.
Eligibility — the Cash advance card only appears for accounts with an active credit line. The card surfaces its state directly in the grid:
| Card state | Meaning |
|---|
| Available | Eligible and your available credit covers the bill total. Selecting the card opens the term picker. |
| Apply | Eligible to apply but no approved limit yet. Selecting the card opens the application flow. |
| Pending | Application submitted, awaiting approval. Card is disabled until terms are issued. |
| Insufficient funds nudge | The ACH funding source warning surfaces this nudge when the selected bank account can’t cover the bill. Selecting it switches the bill to the Cash advance method. |
Single-use card
Dash.fi generates a virtual card and emails it to the vendor’s address. The vendor charges the card once, and it can’t be reused.
Card name — auto-filled from the vendor name and invoice number. You can edit it before submitting.
Recipient email — auto-filled from the vendor’s default contact. Saved vendor contacts appear as selectable chips below the field. You can also type a different address directly.
Card type — optional. Select a type to optimise the card for a specific merchant category:
| Card type | For payments to |
|---|
| Advertising | Facebook, Google, Amazon, or Microsoft Ads |
| Shipping | UPS or FedEx |
| Plastiq | Payments routed through Plastiq |
| General | All other vendors |
Resend the card email
If the vendor missed the original email (filtered to spam or sent to the wrong contact), you can resend the single-use card without creating a new payment. Open the bill and select Resend card email from the actions menu.
The dialog shows the original recipient and lets you pick a different vendor contact from the dropdown. If the right person isn’t listed, select Add contact to add them to the vendor first, then start the resend again.
Resend is available while the payment is in progress and the card email step is still pending. Once the vendor charges the card or the email step completes, the resend action is hidden.
Off-platform bills are tracked and synced to accounting, but no funds move through Dash.fi. Use this for wires, cheques, or any payment handled outside the platform.
Once the bill is approved, mark it as paid manually. See Mark an off-platform bill as paid below.
Remittance notifications
When Send remittance notice when paid is checked, Dash.fi emails the listed recipients when payment completes. You can add multiple recipients, each with a name and email address. The vendor’s default contact is added automatically when you first enable this option.
Schedule a payment
You set the payment date when creating or editing a bill. It can be any future business day (weekends and bank holidays are blocked). Once a bill is approved, the payment executes on that date.
Payment dates are processed in US Central Time. If you’re in a different timezone, set the date accordingly.
Cancel a scheduled payment
If a bill has been approved but payment hasn’t initiated yet, you can cancel the scheduled payment. Open the bill and select Cancel payment from the actions menu.
After cancellation, the bill returns to a state where it needs to go through approval again before you can schedule a new payment.
Cancellation is only available while the payment status is Scheduled. Once Dash.fi begins processing the payment, you can’t cancel it.
Pause and resume a payment
If a payment is in progress but hasn’t fully completed, you can pause it. Open the bill and select Pause payment.
Pausing stops processing after the current payment step finishes. It can’t interrupt a step that’s already underway. When paused, the payment shows a Payment paused status in the Activity tab.
To resume, open the bill and select Resume payment. Before resuming, make sure your funding account has enough balance to cover the payment.
Retry a failed payment
If a payment fails (the bill shows Payment Failed), open the bill and select Retry payment from the actions menu. A confirmation dialog appears before the retry is submitted.
Check the Activity tab for the failure reason before retrying. For example, if the failure was due to insufficient funds, fund the account before retrying.
Once an off-platform bill is approved and you’ve made the payment externally, open the bill and select Mark as paid. A dialog prompts for:
- Payment reference (required) — the cheque number, wire reference, or other identifier for the external payment
- Payment date — defaults to today; can be set to today or tomorrow
- Payment time
All three fields are required. The bill moves to Paid status and syncs to your accounting platform with the reference recorded.