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Payment methods

ACH

ACH payments are funded from a Dash.fi financial account (such as Dash Cash) or a connected bank account. When setting up an ACH payment: Pay-from account — select the account to fund the payment from. Each account shows its available balance. If the selected account has less than the bill total, Dash.fi shows a warning. You can still submit the payment, but make sure funds are available by the scheduled date. If your account has an accounting integration active, accounts that aren’t mapped to a GL account show a warning indicator. Click it to go to the account mapping settings and resolve the mapping before the bill syncs. Memo for vendor — an optional free-text field included in the ACH transaction. Use this to send a payment reference or invoice number to the vendor’s bank. Scheduling rules — ACH payments are processed on the scheduled date in US Central Time. The date picker blocks weekends and federal bank holidays, so you can only select business days. Payments typically arrive within 1–3 business days of the scheduled date, depending on the receiving bank.

Cash advance

Cash advance is a top-level payment method in the bill grid. Selecting it draws funds from your Dash.fi credit line to pay the bill — there’s no need to move cash into your bank or Dash Cash account first. Use it when you want to pay a vendor now and repay later against a fixed term. Eligibility — the Cash advance card only appears for accounts with an active credit line. The card surfaces its state directly in the grid: Fee chip — every Cash advance card shows a fee chip with the current rate. Dash.fi recalculates the exact fee against the bill total and confirms it in the term picker before you submit. Term — select a repayment term (typically 30, 60, or 90 days). The fee scales with the term you select. Dash.fi repays the principal plus fee automatically from Dash Cash on the due date. See Cash advance for the full fee structure, repayment behaviour, and how to track active advances.

Single-use card

Dash.fi generates a virtual card and emails it to the vendor’s address. The vendor charges the card once, and it can’t be reused. Card name — auto-filled from the vendor name and invoice number. You can edit it before submitting. Recipient email — auto-filled from the vendor’s default contact. Saved vendor contacts appear as selectable chips below the field. You can also type a different address directly. Card type — optional. Select a type to optimise the card for a specific merchant category: If you don’t select a card type, Dash.fi issues the card without a category restriction. For ad platforms and shipping carriers, selecting the matching type reduces the chance of a decline.

Spend limit and processing fees

Dash.fi sets a lifetime spend limit on the card so it can only cover this bill. To leave room for card processing fees the vendor’s payment processor may add on top of the bill amount, the limit is set to the bill amount plus a 3% uplift, rounded up to the nearest cent. The bill amount and the amount you’re charged are unchanged. If you reconcile card authorisations against bill totals, expect the authorised amount to be slightly higher than the bill in some cases. Without the uplift, a 3% processor fee would push the charge above a tight spend limit and cause the card to decline.

Resend the card email

If the vendor missed the original email (filtered to spam or sent to the wrong contact), you can resend the single-use card without creating a new payment. Open the bill and select Resend card email from the actions menu. The dialog shows the original recipient and lets you pick a different vendor contact from the dropdown. If the right person isn’t listed, select Add contact to add them to the vendor first, then start the resend again. Resend is available while the payment is in progress and the card email step is still pending. Once the vendor charges the card or the email step completes, the resend action is hidden.

Off-platform

Off-platform bills are tracked and synced to accounting, but no funds move through Dash.fi. Use this for wires, cheques, or any payment handled outside the platform. Once the bill is approved, mark it as paid manually. See Mark an off-platform bill as paid below.

Remittance notifications

When Send remittance notice when paid is checked, Dash.fi emails the listed recipients when payment completes. You can add multiple recipients, each with a name and email address. The vendor’s default contact is added automatically when you first enable this option.

Schedule a payment

You set the payment date when creating or editing a bill. It can be any future business day (weekends and bank holidays are blocked). Once a bill is approved, the payment executes on that date.
Payment dates are processed in US Central Time. If you’re in a different timezone, set the date accordingly.

Batch payments

Batch payments combine bills for the same vendor and scheduled date into a single payment. Instead of the vendor receiving one payment per bill, they receive one payment for the whole batch. Use batching when you regularly pay a vendor several invoices at once — for example, monthly ad platform invoices — and want to cut down on payment volume. Batching is off by default. Once enabled, Dash.fi groups eligible bills automatically when they’re scheduled — you don’t build batches by hand.

Turn on batching

Go to Bill Pay → Batches and click Batch settings. In the dialog:
  • Automatic batching — toggle batching on or off. When on, eligible bills are grouped as they’re scheduled.
  • Which vendors — apply batching to all vendors, only selected vendors, or all vendors except the ones you select.
  • Max bills per batch — cap on how many bills a batch can hold. Default: 50.
  • Max amount per batch — cap on a batch’s total amount. Default: $1,000,000.00.
Editing these settings requires batch configuration write permission. Users without it can view the settings but not change them.

How bills are grouped

When an eligible bill is scheduled, Dash.fi adds it to an open batch with the same vendor, scheduled date, payment method, and currency — provided the batch stays under your bill count and amount limits. If no open batch has room, the bill starts a new one. A bill is only batched when all of the following hold:
  • Batching is on and the vendor passes your vendor filter.
  • The bill is scheduled for a future date. Bills scheduled for today or earlier are always paid on their own.
  • The payment method isn’t off-platform.
Batched bills show a Batched badge in the payment method column of the bill list. A batch stays open and keeps collecting matching bills until the morning of its scheduled date, when Dash.fi dispatches it as a single payment.

View batches

Click Batches on the Bill Pay page to open the batch list. Each row shows the vendor, status, scheduled date, bill count, total amount, payment method, and created date. You can filter by status, vendor, and date. Click a batch to open the batch sheet, which shows:
  • The total amount, status, and a progress timeline: Batch open → Scheduled → Payment initiated → Payment delivered
  • Payment details — payment method, pay-from account, and memo to vendor
  • The bills in the batch

Batch statuses

Remove a bill from an open batch

While a batch is Open, you can pull a bill back out. Open the batch sheet and click the remove icon next to the bill, or select Cancel payment on the bill itself. The bill leaves the batch and returns to a state where it needs approval again before you can schedule a new payment. The other bills in the batch are unaffected. Once a batch dispatches, its bills can no longer be removed individually — the payment covers the whole batch.

Manage a batch payment

After a batch dispatches, the actions menu on the batch (in the batch list or the batch sheet) offers the same payment controls as a single bill, applied to the whole batch:
  • Pause payment — available while the payment is processing and the final step hasn’t started.
  • Resume payment — available while the payment is paused.
  • Retry payment — available after the payment fails.
  • Cancel batch payment — available while the payment is still Scheduled and processing hasn’t started. Cancelling returns every bill in the batch; each needs to be submitted for payment again.

Resend the card email for a batch

If a batch pays by single-use card and the vendor missed the card email, select Resend card email from the batch’s actions menu. The dialog shows the original recipient and lets you pick a different vendor contact or add a new one, the same as resending a single bill’s card email. Resend is available while the payment is in progress and the card email step is still pending. Once the vendor charges the card, the action is hidden.

Cancel a scheduled payment

If a bill has been approved but payment hasn’t initiated yet, you can cancel the scheduled payment. Open the bill and select Cancel payment from the actions menu. After cancellation, the bill returns to a state where it needs to go through approval again before you can schedule a new payment.
Cancellation is only available while the payment status is Scheduled. Once Dash.fi begins processing the payment, you can’t cancel it.

Pause and resume a payment

If a payment is in progress but hasn’t fully completed, you can pause it. Open the bill and select Pause payment. Pausing stops processing after the current payment step finishes. It can’t interrupt a step that’s already underway. When paused, the payment shows a Payment paused status in the Activity tab. To resume, open the bill and select Resume payment. Before resuming, make sure your funding account has enough balance to cover the payment.

Retry a failed payment

If a payment fails (the bill shows Payment Failed), open the bill and select Retry payment from the actions menu. A confirmation dialog appears before the retry is submitted. Check the Activity tab for the failure reason before retrying. For example, if the failure was due to insufficient funds, fund the account before retrying.

Mark an off-platform bill as paid

Once an off-platform bill is approved and you’ve made the payment externally, open the bill and select Mark as paid. A dialog prompts for:
  • Payment reference (required) — the cheque number, wire reference, or other identifier for the external payment
  • Payment date — defaults to today; can be set to today or tomorrow
  • Payment time
All three fields are required. The bill moves to Paid status and syncs to your accounting platform with the reference recorded.