Expense Management covers spend on Dash.fi cards only. Reimbursements for personal card spend are not currently supported.
How it works
When Expense Management is enabled, each cleared card transaction becomes an expense record assigned to the cardholder. The cardholder’s job is to submit it with the required information before it goes to their manager for review. Your policies determine what information is required — typically:- A receipt
- A memo describing the purchase
- Confirmation of the merchant, amount, and spend category
Expense lifecycle
| Status | Meaning |
|---|---|
| Needs coding | Transaction captured — no submission started yet |
| Draft | Cardholder has started filling in details but not yet submitted |
| Submitted | Cardholder has submitted for review |
| Approved | Approver has approved the expense |
| Needs Review | Sent back to the cardholder for correction |
| Ready to Sync | Finance has marked it ready for GL sync |
| Synced | Successfully pushed to the connected accounting platform |
| Sync Failed | Sync attempt failed — retryable without re-triggering approvals |
Receipt capture
Cardholders attach receipts from the Dash.fi web or mobile app. Dash.fi’s AI reads each receipt automatically — extracting merchant name, date, and amount — to eliminate manual data entry. Printed and digital receipts work best. Handwritten receipts may need manual correction.AI categorisation
When an expense is submitted, Dash.fi analyses the merchant descriptor and transaction context to suggest the most appropriate accounting category. Cardholders can accept or override the suggestion. Corrections feed back into the model over time, improving accuracy across your team.Approval routing
You configure approval rules in the Policy Manager. Policies can route based on spend amount, merchant category, department, or card type. If an approver returns an expense, the cardholder receives it back for correction and can resubmit through the same workflow.Accounting sync
Once an accountant marks an expense as ready, Dash.fi pushes it to your connected accounting platform. Supported platforms:- QuickBooks Online
- Xero
- NetSuite
- Sage Intacct
What’s captured end to end
Every approved expense has a complete audit trail:- Card request → card approval
- Transaction
- Expense submitted → expense approved
- Receipt and memo attached
- Spend category confirmed
- GL sync completed
Related
- Submitting expenses — cardholder guide for adding receipts, memos, and categories on web
- Coding transactions — how finance assigns GL codes and marks transactions ready to sync
FAQ
Do all card transactions require expense submission?
Do all card transactions require expense submission?
Only when Expense Management is enabled for your account. It’s an optional feature — if it’s not enabled, transactions flow directly into the accounting sync queue for review by your accountant.
What if an expense sync fails?
What if an expense sync fails?
The expense moves to Sync Failed status. You can retry it without re-routing through the approval workflow.
Can I have multiple approvers for a single expense?
Can I have multiple approvers for a single expense?
Multi-stage approval chains are on the roadmap. Currently, each expense routes to a single approver as defined by your policy.
Does receipt OCR work on handwritten receipts?
Does receipt OCR work on handwritten receipts?
It works, but results are best on printed or digital receipts. Handwritten receipts may need manual correction after OCR.