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The Inbox tab in the bottom tab bar is the approvals queue on mobile. It lists approval requests directly, so approvers can review and decide requests without opening the web dashboard. Requests can be actioned one at a time or in bulk. The Inbox covers every request type that routes through approval workflows:
Push notifications no longer open this tab. Tapping a push notification, or the bell in the header, opens the Notifications screen, which keeps the Today / Earlier feed with Mark all read and Clear.

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To review and Your requests

The Inbox has two views, switched by the tabs at the top:
  • To review — requests waiting on your decision as an approver. Requests are grouped under Today, This week, and Earlier sticky headers.
  • Your requests — requests you submitted yourself. A Pending / Actioned filter narrows the list: Pending shows submitted and returned requests, Actioned shows approved and declined ones.
Each row shows the request type, the amount or spend limit where relevant, and a badge indicating whether the request adds, changes, or removes a record. Pull down to refresh either list.

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Deciding a single request

Tap a request to open the request sheet. It shows the full details for the request type — for example, the requested card’s name, spend limit, and cardholder, or an expense’s merchant, amount, category, and memo. On the To review tab the sheet ends with Decline and Approve buttons. Approve records the decision immediately. Decline asks you to confirm first. After a decision the sheet closes and both lists refresh. Requests opened from Your requests are read-only. Your own requests aren’t yours to decide, so the sheet shows the details and current status without action buttons. Decided requests show a banner with who decided and when, and returned requests carry a Returned for changes notice.

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Bulk approve or decline

Clear several requests at once from the To review tab:
  1. Long-press any request to enter selection mode, then tap other rows to add them. Use Select all in the header to grab everything loaded in the list, or Cancel to exit.
  2. Tap Approve N or Decline N in the action bar at the bottom of the screen. The count reflects your current selection.
  3. Confirm in the dialog. The selected requests are decided in one call, the requesters are notified, and the decision can’t be undone.
You can decide up to 20 requests per batch. Selecting more shows a warning and caps the selection. After the batch runs, a toast summarises the outcome — for example, 8 approved · 2 skipped. A request is skipped when it was already decided, typically because another approver got to it first. Skipped requests move off your To review list on the next refresh, so there’s nothing to retry. Selection is only available on To review. Switching tabs clears any open selection.

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Previewing attachments

If a request has a receipt or invoice attached, it appears as a tappable preview on the request sheet. Tap it to review before deciding:
  • Images open in a full-screen pinch-to-zoom viewer.
  • PDFs open in the in-app browser.
  • Other file types open via your device’s default handler.
The To review tab shows requests where you are a designated approver. Approval policies are configured from the web dashboard — see Approval workflows.