The application

The Dash.fi application collects information about your business and its owners to verify eligibility and set your spend limit and net terms. Entering accurate information the first time avoids processing delays — errors in fields like your legal name, address, or EIN can slow down the review significantly.

​

Application steps

The application is split into five steps, shown in the progress panel on the left side of the screen. You can navigate between completed steps at any time.

​

1. Qualification

Select whether your company is a US company (registered entity with a US EIN and SSN) or an international company. International companies without a US entity are not currently eligible.

​

2. Business details

Provide your company’s:

• Legal entity name (exactly as it appears on government filings)
• Operating address (physical address — no P.O. Boxes)
• EIN
• Business website
• Estimated monthly spend

Use your exact legal name as it appears on incorporation documents. By default, your Doing Business As (DBA) name matches your legal entity name, and the DBA field is hidden. If your business operates under a different name, select My company operates under a different name (DBA) to reveal the field and enter it. Otherwise, leave the checkbox cleared and your DBA stays in sync with the legal name. Don’t type values like “Same” or “N/A” into the DBA field.

​

3. Identity verification

Verify your identity and the identity of any beneficial owners (individuals with 25% or greater ownership). Supported document types are listed on the Identity Verification page. Documents must be clear, in colour, with all four corners visible. Temporary IDs are not accepted.

​

4. Terms and conditions

Review and accept the Dash.fi cardholder agreement. This step cannot be skipped.

​

5. Finalize application

Connect your bank account via Plaid and add any additional beneficial owners or controlling officers for your entity type. Once you submit, the Dash.fi team reviews your application.

​

Tips for a smooth application

• Use your exact legal name — as it appears on government-issued documents
• Provide your exact business address — no abbreviations unless they appear on official filings
• Double-check all owner information — SSNs and dates of birth must be accurate
• Upload clear document images — all four corners visible, all text legible

​

Correcting errors after submission

If you submitted incorrect information, contact support@dash.fi with:

• The email address on the account
• First and last name of each applicant or business owner
• DBA name (if applicable)
• A brief description of what needs to be corrected

The compliance team can reset the relevant verification steps so you can re-enter the correct information.

​

If identity verification fails

If the system can’t verify your identity or a beneficial owner’s identity, you’ll be prompted to re-submit documents. Common reasons for verification failure:

• The photo was too dark, blurry, or had corners cut off
• A temporary ID was submitted (not accepted)
• The document submitted doesn’t match the required type for that verification step
• The name or date of birth on the document doesn’t match what was entered in the application

Re-upload a clear, full-colour photo of an accepted document. See Identity verification for the full list of accepted document types and photo requirements. If you’ve re-submitted and are still seeing failures, contact support@dash.fi — the team can review the specific step and advise on what’s needed.

​

If your application is declined

If Dash.fi is unable to approve your application, you’ll receive an adverse action notice. This notice explains the basis for the decision and includes information about your rights under applicable law. Adverse action is typically related to KYB/KYC verification outcomes, business eligibility, or underwriting criteria. The adverse action notice will direct you to the relevant credit reporting agency if your consumer credit file was a factor. If you believe the decision was made on incorrect information, contact support@dash.fi with your application email and a description of the issue. The team can review whether any information can be corrected and the application reconsidered.