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Sign-in methods

The mobile app supports the same methods as the web dashboard:
MethodHow it works
GoogleOAuth — opens your device’s Google account picker
MicrosoftOAuth — opens Microsoft’s authentication flow
Email linkEnter your email to receive a one-click sign-in link
PasswordSign in with email and password
Tap the method you want on the login screen. Google and Microsoft redirect through your device’s native browser or account picker, then return you to the app.

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Choosing an organization

If your email belongs to more than one Dash.fi organization, you’ll see an organization selection screen after authenticating. Tap the organization you want to sign in to. If you only belong to one organization, the app skips this step and signs you in automatically. If the organization you select requires MFA, the verification screen shows the organization name above the code entry. Confirm the name before entering your code.

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Switching organizations

If you belong to more than one organization, you can switch in-app without signing out:
  1. Tap your avatar in the top-right of the home screen.
  2. Tap the organization name at the top of the menu.
  3. Choose another organization from the list.
Switching signs you into the selected organization in a new session and clears the previous organization’s data from the app. If the destination organization requires MFA, you’ll enter a verification code before returning to the home screen. The organization switcher only appears in the menu when you belong to more than one organization.

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Biometric lock

After signing in, the app requires biometric authentication — Face ID or Touch ID — to protect your account when the app is opened from the background. Each time you leave the app and return, the lock screen appears before any private screen is accessible. Tap the lock icon to prompt biometric re-authentication. If biometrics aren’t enabled on your device, the app will prompt you to enable them in your device settings.
Biometrics are required to use the app. If your device doesn’t support Face ID or Touch ID, contact support@dash.fi.

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Trouble signing in

  • Verification email not arriving — check your spam folder. The email arrives within a few minutes.
  • Forgot password — tap the Forgot password? link on the password screen. We’ll send you a reset email.
  • Biometric prompt not appearing — ensure Face ID or Touch ID is enabled in your device’s Settings app.
  • Other issues — contact support@dash.fi.