User roles - Dash.fi Support

Dash.fi uses role-based access to make sure each team member sees and can do exactly what they need. You assign a role when you invite someone to the account.

Roles

Role	Best for	Summary
Administrator	Company owner, finance lead	Full access except Rewards
Manager	Team leads	Manages their team’s spend & approvals
Employee	Cardholders	Requests cards, submits own expenses
Accountant	External accountant	External read-only accounting
Bookkeeper	External bookkeeper, senior finance	Full access accounting
AP Clerk	Accounts payable	Manage bills and vendors
IT Admin	IT	Manages integrations and tech settings
Rewards admin	Rewards program manager	Manages customer rewards
Agents admin	Whoever owns your audit agents	Manages AI agents and their configuration

Role details

Administrator

Full system access with control over all features, settings, and user management, except for customer rewards. Administrators can manage users and groups, issue and approve cards, view all transactions, manage financial accounts, trigger payments, configure accounting sync, manage integrations, and manage agents. Administrators are also the only role that can complete your account’s application and change organization-wide 2FA policy. Assign to your company owner or finance lead.

This is why you may not see Rewards. Because the Administrator role excludes rewards, the Rewards section doesn’t appear under Company for an Administrator — even the account owner. Seeing your cashback balance, payout history, rewards terms, and Rewards Card requires the separate Rewards admin role. Email support@dash.fi to have it assigned.

Manager

Manages their team’s spend and approvals. Managers can invite people, manage their team’s membership and budgets, issue cards for their team, review card requests from their team, and view their team’s card transactions. They can’t access company-wide financial data or settings.

Employee

The standard role for cardholders. Employees can request a card, use cards assigned to them, reveal their own card details, submit their own expenses for approval, and view their own card transactions. No visibility into company-wide data.

Accountant

Read-only access of the accounting domain. Often useful for external accountants who need to audit and monitor financials but are not authorized to transfer funds. Accountants can view financial data, transactions, budgets and statements, and manage accounting synchronizations. They can’t move funds or manage users.

Bookkeeper

Full accounting access. Bookkeepers can manage financial accounts, process payments, handle expenses and maintain financial records, plus manage people, teams and budgets. Includes everything the Accountant can do, and adds the ability to move funds, issue cards, and manage agents. Assign to an external bookkeeper or senior finance operator who needs hands-on account access.

AP Clerk

Focused on accounts payable. AP Clerks can process accounts payable, manage bills and vendors, view financial accounts, statements and budgets, and make payments. No access to card management or accounting sync.

IT Admin

Integration management only. IT Admins can configure Dash.fi integrations with external systems. No access to financial data. IT Admins have read-only visibility of Bill Pay’s connected mailboxes — connecting or disconnecting a mailbox is done by an Administrator, Accountant, or Bookkeeper.

Rewards admin

Manages customer rewards. Rewards admins can view the rewards overview, rewards cards, transactions, and contract terms. No access to core spend management, financial accounts, or company settings.

Agents admin

Manages Dash.fi’s audit agents. Agents admins can connect agent providers and view the savings and claims each agent surfaces. No access to spend management, financial accounts, or company settings.

Permission reference

Permission	Admin	Manager	Employee	Accountant	Bookkeeper	AP Clerk	IT Admin
Invite people	✅	✅	❌	❌	✅	❌	❌
Manage all people and groups	✅	❌	❌	❌	✅	❌	❌
Manage managed people and groups	❌	✅	❌	❌	❌	❌	❌
Issue cards	✅	✅	✅	❌	✅	❌	❌
Request a card	✅	✅	✅	❌	❌	❌	❌
Review card requests (all)	✅	❌	❌	❌	✅	❌	❌
Review card requests (managed)	✅	✅	❌	❌	❌	❌	❌
Reveal card details (own)	✅	✅	✅	❌	❌	❌	❌
View all card transactions	✅	❌	❌	✅	✅	❌	❌
View managed card transactions	❌	✅	❌	❌	❌	❌	❌
View own card transactions	✅	✅	✅	❌	❌	❌	❌
View all budgets	✅	❌	❌	✅	✅	✅	❌
Manage all budgets	✅	❌	❌	❌	✅	❌	❌
Manage managed budgets	❌	✅	❌	❌	❌	❌	❌
View financial accounts	✅	❌	❌	✅	✅	✅	❌
Manage financial accounts	✅	❌	❌	❌	✅	✅	❌
View payments	✅	❌	❌	✅	✅	✅	❌
Make payments	✅	❌	❌	❌	✅	✅	❌
View statements	✅	❌	❌	✅	✅	✅	❌
View and manage accounting sync	✅	❌	❌	✅	✅	❌	❌
Manage integrations	✅	❌	❌	❌	❌	❌	✅
Manage Bill Pay connected mailboxes	✅	❌	❌	✅	✅	❌	❌
View and manage agents	✅	❌	❌	❌	✅	❌	❌
View insights	✅	✅	❌	✅	✅	❌	❌
View rewards	❌	❌	❌	❌	❌	❌	❌

View rewards is ❌ for every role in this table. Rewards access is granted only by the Rewards admin role below — see Specialist roles.

Specialist roles

Two roles do one job each and carry no other access. They’re assigned alongside a person’s main role rather than instead of it.

Role	Permission	What it unlocks
Rewards admin	View rewards	The Company → Rewards section: balance, payout history, rewards terms, Rewards Card, and Rewards Card transactions
Agents admin	View and manage agents	Connecting agent providers and viewing the savings and claims your audit agents surface

Inviting a user

Go to Company → People and click Invite Person. Enter the person’s name and email address, then select their role. They’ll receive an email to set their password and activate their account. To invite several people at once, click Imports on the People tab and start a new import. You can upload a CSV, pick a role for each row in the review step, and send all invites in one go. See Bulk invite users from a CSV for the full flow.

​Roles

​Role details

​Administrator

​Manager

​Employee

​Accountant

​Bookkeeper

​AP Clerk

​IT Admin

​Rewards admin

​Agents admin

​Permission reference

​Specialist roles

​Inviting a user

Roles

Role details

Administrator

Manager

Employee

Accountant

Bookkeeper

AP Clerk

IT Admin

Rewards admin

Agents admin

Permission reference

Specialist roles

Inviting a user