Reimbursements is being rolled out progressively. If you don’t see Reimbursements under Expenses, it isn’t enabled for your account yet. Card charges on Dash.fi cards are handled separately under Card Spend.
Finding your reimbursements
Go to Expenses → Reimbursements in the left-hand navigation. The page lists your claims across six tabs, each with a live count badge:
Users with the expense admin permission see a Mine / Everyone toggle on the table to switch between their own claims and the whole company’s.
Filing a reimbursement
You can only file reimbursements for yourself — claims can’t be filed on someone else’s behalf.- Click New reimbursement at the top of the Reimbursements page.
- Drop a receipt onto the upload area or click to browse. Accepted formats: image or PDF, one receipt per reimbursement, maximum 10 MB.
- Dash.fi uploads the receipt and reads it. While OCR runs, the form fields show as placeholders behind a Reading the receipt banner.
- When reading finishes, the Amount, Date spent, and Merchant fields are prefilled from the receipt. Check them, then pick a Spend category and add a Memo if needed.
- Click Submit. The button shows the amount being claimed, for example Submit $42.50.
Filing without a receipt
If you don’t have the receipt, click I don’t have the receipt instead of uploading. Nothing is prefilled, so fill in every field yourself — at minimum the amount and the date spent. Your approver may ask for a receipt before approving. If you find the receipt later, the form has a link to switch back and upload it.Reimbursement statuses
Only Draft and Returned reimbursements can be edited. Drafts can also be deleted.
Approval
Submitted reimbursements land in your approver’s Inbox under a Reimbursement Approval label, alongside expense submissions, bill payments, and other requests. They also count toward the pending approvals shown on the approver’s dashboard. The approver sees the claim details — amount, date, merchant, category, memo, and receipt — and can approve, decline, or return it:- Approve — the claim moves to Awaiting payment.
- Return — the claim moves back to Returned with a note explaining what to change. Fix it and resubmit; resubmitting opens a fresh review.
- Declined by policy — if your company’s policy blocks the claim as filed, the submission is rejected up front. Check the amount and receipt, or ask your approver to file an exception.
Setting up your payout bank account
Approved reimbursements are paid by ACH into a bank account you register yourself. Only you can see and change your own bank details. If you have no account on file, a prompt appears at the top of the Reimbursements page. You can still file claims without one, but they can’t be paid until you add an account.Add an account
- On Expenses → Reimbursements, click Bank account in the toolbar (or the prompt banner).
- Click Add bank account.
- Choose the account type (checking or savings), give the account a nickname, and enter the routing number and account number. Dash.fi validates the routing number against the ABA checksum before saving, so typos are caught up front.
- Save. Your first account automatically becomes the default.
Manage accounts
Each account in the list shows its nickname, type, last four digits, and a Default badge on the account your reimbursements are paid into. From the actions menu on each account you can:- Make default — switch payouts to that account.
- Rename — change the nickname. Bank coordinates are fixed once added; to change the routing or account number, add a new account and remove the old one.
- Remove — delete the account. Removing your default moves the default to your oldest remaining account.
For accountants: paying reimbursements
Users with the expense admin permission work the payout queue at Accounting → Reimbursements. The page has three tabs:
To record a payment made outside the platform, click Mark as reimbursed on a claim in Awaiting payment and confirm. This records that the employee was paid back and can’t be undone. The claim moves to Reimbursed.
Related
- Submitting expenses — the equivalent flow for Dash.fi card transactions
- Receipt inbox — upload receipts in bulk and match them to card transactions