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Your connected bank account is the funding source Dash.fi uses for payments. You manage connected accounts from the Financial Accounts page — open it from the left-hand navigation and look under Connected Bank Accounts.

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Connect a new bank account

  1. Go to Financial Accounts in the left-hand navigation
  2. Under Connected Bank Accounts, click Connect Account
  3. Log in to your bank through the Plaid interface to authenticate and link it
You can set a newly connected account as your default funding source during the connection step.

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Your default funding source

The default account is the one Dash.fi uses as your primary funding source for payments.
  • No default set yet? Connect a new account and set it as the default during the connection step.
  • Want to switch the default to an account you’ve already connected? This can’t be changed in the dashboard yourself — contact support@dash.fi and the team will set it for you.

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Re-authorise an existing connection

If a connected account shows a Needs Update badge, the connection has expired or been interrupted. To restore it:
  1. Go to Financial Accounts in the left-hand navigation
  2. Find the account showing Needs Update
  3. Click Re-authorize
  4. Follow the Plaid steps to reconnect your bank account
If the Re-authorize button isn’t available, the connection can’t be repaired automatically. Contact support@dash.fi and the team will help you update it.
If you’re changing banks entirely, make sure the new connection is active before your next payment is due. A missing or broken connection can cause a payment to fail and suspend your account. See Bounced payments for what to do if a payment fails.

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Impact on ACH Auto-Pay

ACH Auto-Pay is authorised at your bank, not through Plaid. If you change banks, you’ll need to re-authorise Dash.fi as an approved payee at the new bank. See Set up ACH Auto-Pay for instructions. Updating your bank connection in Dash.fi doesn’t automatically carry over ACH authorisation from your previous bank.