Card transactions

Card transactions are accessible from Spend → Card Transactions in the left-hand navigation. The page has two tabs: All (settled and declined activity) and Pending (pre-authorisation holds).

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All transactions

The All tab shows every settled and declined card charge on your account. Each row shows: You can show or hide columns using the column visibility control on the right side of the table header.

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Pending transactions

The Pending tab shows pre-authorisation holds — charges that have been authorised by the merchant but haven’t settled yet. Pending transactions show initiation date, descriptor, and pending amount. A total pending amount summary is shown above the list. Pending holds typically resolve within 1–3 business days. If a pending charge doesn’t correspond to a completed purchase, it will usually fall off automatically.

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Transaction statuses

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Declined transactions

When a transaction is declined, hover over the status badge to see the decline reason. The popover explains what blocked the charge and suggests an action:

• View card or Edit card — if the issue is a card configuration problem (wrong category, card frozen, limit reached)
• Contact support — for issuer-side issues or anything needing investigation

Common decline reasons include insufficient funds, card frozen, limit reached, category restrictions, and country restrictions. See Card declines for a full breakdown.

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Filters

Click Filter Transactions to show the filter panel:

• Search — free-text search on the merchant descriptor
• Date range — filter by payment date (from / to)
• Card — filter to a specific card

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Finding a merchant activation code

Some ad platforms verify your card by charging a small amount (typically around $1) with a short verification code in the descriptor.

1. Filter by the card you added to the platform
2. Look for a small charge in the All or Pending tab
3. The verification code appears in the merchant descriptor
4. Copy it and enter it on the platform