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Card transactions are accessible from Spend → Card Transactions in the left-hand navigation. The page has four tabs:
  • All — every card transaction, regardless of status
  • Settled — transactions that have fully cleared
  • Pending — pre-authorisation holds that haven’t settled yet
  • Declined — transactions that were blocked
When you have pending activity, the Pending tab label shows a count badge (for example, Pending (3)).

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Transaction table

The All, Settled, and Declined tabs share the same table layout. Each row shows: You can show or hide columns using the column visibility control on the right side of the table header.

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Pending transactions

The Pending tab shows pre-authorisation holds — charges that have been authorised by the merchant but haven’t settled yet. Pending transactions show initiation date, descriptor, and pending amount. A Total pending amount summary is shown above the list. Pending holds typically resolve within 1–3 business days. If a pending charge doesn’t correspond to a completed purchase, it will usually fall off automatically.

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Transaction statuses

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Declined transactions

When a transaction is declined, hover over the status badge to see the decline reason. The popover explains what blocked the charge and suggests an action:
  • View card or Edit card — if the issue is a card configuration problem (wrong category, card frozen, limit reached)
  • Contact support — for issuer-side issues or anything needing investigation
Common decline reasons include insufficient funds, card frozen, limit reached, category restrictions, and country restrictions. See Card declines for a full breakdown.

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Search and filters

Use the search box above the table to search by merchant descriptor. Click Filter Transactions to show the filter panel:
  • Date range — filter by payment date (from / to)
  • Card — filter to a specific card
  • Cardholder — filter to a specific person (admins and other users with permission to view all transactions only)

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Finding a merchant activation code

Some ad platforms verify your card by charging a small amount (typically around $1) with a short verification code in the descriptor.
  1. Filter by the card you added to the platform
  2. Look for a small charge in the All or Pending tab
  3. The verification code appears in the merchant descriptor
  4. Copy it and enter it on the platform