Ad Credit Recovery

Ad Credit Recovery is a service within the Dash.fi Advertising Agent that identifies and reclaims ad credits and overcharges you’re owed from Meta and Google. Many advertisers are owed credits for invalid traffic, billing errors, and platform-issued adjustments — but the claims process is manual, time-consuming, and easy to miss. Dash.fi handles it automatically.

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How it works

1. Detection — The agent continuously monitors your ad account activity and cross-references it against platform billing records to identify credits you’re eligible to claim.
2. Evidence assembly — Dash.fi automatically compiles the supporting data (traffic records, billing statements, account history) required for each claim.
3. Claim filing — Claims are submitted directly to Meta and Google on your behalf through their respective dispute and credit processes.
4. Recovery — Approved credits are applied to your ad account. Dash.fi tracks the status of every open claim in your dashboard.

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Pricing

Ad Credit Recovery operates on a success fee model — there’s no upfront cost. Dash.fi earns a percentage of the credits recovered. If no credits are recovered, you pay nothing.

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What can be recovered

• Invalid traffic credits
• Late delivery adjustments
• Billing errors and duplicate charges
• Platform-issued promotional credits that have not been applied

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Supported platforms

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Viewing recovery status

Open the Advertising Agent section in your Dash.fi dashboard to see:

• Claims in progress
• Credits recovered to date
• Platform responses and timelines

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Questions

Contact support@dash.fi or your account manager to learn more about Ad Credit Recovery or to check the status of active claims.